We are committed to your health and safety as the COVID-19 pandemic continues. We are monitoring the CDC and WHO and taking necessary precautions.

Learn More

Covid-19 Protocols


As you know, we are in the midst of a pandemic caused by the COVID-19 virus. As a health care facility, Lakeland Hearing Care has an obligation to serve our patients. However, it is also important to do our part in helping to limit the spread by implementing Covid-19 protocols.

We have implemented internal Covid-19 protocols and policies to limit patient and staff exposure to COVID-19 by:

  • Asking patients who are feeling unwell and exhibiting flu-like symptoms to reschedule appointments. When illness is present, there will be no penalty to reschedule.
  • Increasing our already rigorous cleaning and sanitization protocols.
  • Providing additional hands-free sanitization stations throughout our practice.
  • Monitoring the health and well-being of our staff and providers closely.
  • Following recommended guidelines from organizations such as the Centers for Disease Control, the World Health Organization and other government officials.
  • Continuing to monitor the situation and implementing additional measures, as needed.
We will do our best to accommodate the needs of our patients and continue to provide the exceptional care you are accustomed to.

The virus can spread from person to person and symptoms include fever, cough, and shortness of breath.

To prevent potential exposure and transmission of this virus, limit accompanying family or friends to your office appointment or procedure.

To reduce your risk of any infection, we recommend the same precautions as those for avoiding the common cold and flu:

  • Wash your hands often with soap and warm water for at least 20 seconds.
  • Avoid touching your eyes, nose or mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Implement physical (social) distancing of 6 feet.

If you recently traveled and have a fever, cough or shortness of breath:

  • Seek medical care right away. Before you go to a doctor’s office or emergency room, call ahead and tell them about your recent travel and symptoms.
  • Stay home after you have been seen by a medical provider and avoid contact with others until you are well.
  • Avoid travel on public transportation (such as bus, train, subway, metro, or airplane).
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
  • Wash hands often with soap and warm water for at least 20 seconds. Use an alcohol-based hand sanitizer if soap and water are not available.

To read more on the CDC website, click here.